Regulamin

§1 GENERAL PROVISIONS

This Online Store Regulations (hereinafter referred to as the "Regulations") defines the rules for using the Online Store, including, among others, the procedure for placing and fulfilling Orders, using the Customer Account, complaint procedure, rights related to withdrawal from the Sales Agreement.
The Regulations are made available to the Customer at Regulamin sklepu free of charge, before concluding the Sales Agreement, in a way that allows obtaining, reproducing, and storing the content of the Regulations using the Customer's IT System.
The Customer is obliged to comply with all provisions of the Regulations. Sales are conducted on the basis of the current version of these Regulations, i.e., the version that is in force and accepted by the Customer at the time of placing the Order.
The conclusion of the agreement for the provision of electronic services for the Customer Account services specified in these Regulations takes place upon registration in the Online Store, familiarization with, and acceptance of the content of these Regulations.
By concluding the agreement for the provision of electronic services for the Customer Account, the Seller undertakes to continuously provide the Customer with access to the Customer Account and use of the Online Store in full scope on the basis, within the framework, and under the conditions specified in these Regulations.

§2 DEFINITIONS

Whenever the Regulations refer to:
1. "Seller" – shall mean AWD Wojciech Dudek, address ul. Tęczowa 84, 53-603 Wrocław, NIP number: 5751806203, REGON number: 527763655, e-mail info@stabitech.pl - who operates the Online Store and conducts sales through it;
2. "Customer" – shall mean a natural person with full legal capacity, and in cases provided for by generally applicable law, a natural person with limited legal capacity, as well as a legal person or organizational unit without legal personality, to which the law grants legal capacity - using the Online Store, including through the Customer Account created for them by the Seller;
3. "Consumer" - shall mean a Customer who is a natural person using the Online Store, in particular making purchases, to the extent not directly related to the Customer's business or professional activity;
4. "Parties" – shall mean jointly the Seller and the Customer;
5. "Sales Agreement" – shall mean a distance agreement concluded between the Seller and the Customer for the sale of Goods in accordance with the rules specified in the Regulations.
6. "Online Store" – shall mean the online platform stabitech.pl administered by the Seller, available online via the stabitech.pl website, through which the Customer can place an order for Goods;
7. "IT System" - shall mean a set of cooperating IT devices and software ensuring the processing and storage, as well as sending and receiving data via telecommunications networks using the appropriate terminal device for a given type of telecommunications network in accordance with the Act of July 16, 2004 – Telecommunications Law (consolidated text: Journal of Laws of 2019, item 2460 as amended);
8. "Goods" - shall mean a movable item presented by the Seller in the Online Store, which may be the subject of the Sales Agreement. The photos of the Goods are illustrative; this means that the Goods in the photos may differ slightly from their actual appearance due to the individual settings of the Customer's computer equipment (e.g., color saturation, proportions)
9. "Customer Account" – shall mean an individual account created for the Customer within the provision of electronic services by the Seller, through which the Customer has access to the Online Store and can, among others, place Orders in a simplified manner;
10. "Electronic Address" – shall mean the designation of the IT System enabling communication via electronic means, in particular e-mail;
11. "Price" – shall mean the gross value of the Goods expressed in PLN currency, including value added tax. The Price does not include the delivery cost, which depends on the method of delivering the Goods to the Customer, as well as on the value and size of the Order, and is indicated when selecting the method of delivery of the Goods by the Customer. The total cost of the Order (i.e., the Price of the selected Goods plus other costs) is indicated in the basket before placing the Order by the Customer;
12. "Personal Data" - shall mean information about an identified or identifiable natural person;
13. "Personal Data Administrator" - shall mean the Seller, who, acting in this role, alone or jointly with others, determines the purposes and methods of processing Personal Data;
14. "Regulations" - shall mean this document;
15. "GDPR" – shall mean REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L.2016.119.1 of 2016.05.04);
16. "Order" shall mean the Customer's declaration of will submitted via the Online Store specifying: the type and quantity of ordered Goods; type of delivery; type and amount of payment; place of delivery of the item, Customer's data, constituting an offer to conclude the Sales Agreement between the Customer and the Seller.

§3 GENERAL CHARACTERISTICS OF THE ONLINE STORE

The Online Store is operated by the Seller.
The Online Store does not serve wholesale sales. In the case of a desire to purchase Goods in wholesale quantities, the Customer should contact the Seller via email by sending an inquiry to the Seller's Electronic Address: info@stabitech.pl. If the content of the Order placed via the Online Store indicates that the Order is of a wholesale nature, the Seller may refuse to fulfill such an Order by informing the Customer about it via an appropriate message in the Online Store or by contacting the Customer in this matter.
Information about the Goods posted on the Online Store's pages does not constitute an offer within the meaning of the Civil Code provisions, but an invitation to submit offers within the meaning of Article 71 of the Civil Code.
Information about the Goods posted in the Online Store does not mean that the Goods are actually available from the Seller and that Order fulfillment is possible.
The Goods presented in the Online Store may have a manufacturer's, importer's, or Seller's warranty, which covers the territory of Poland. The warranty period for each Goods is indicated in its description. Detailed conditions for warranty fulfillment are specified in the warranty card issued by the warrantor.
The Seller reserves the right to change the Prices of Goods presented in the Online Store, introduce new Goods to the offer, remove Goods from the offer, or change their description, conduct promotional campaigns in the Online Store, in particular based on the regulations of a given promotion. The introduced changes do not affect the validity and performance of Orders placed by the Customer earlier.
The Seller ensures access to the Online Store for the Customer exclusively online and on condition that the Customer provides, at their own expense:
1. computer equipment with an operating system allowing the use of Internet resources,
2. connection to the Internet;
3. access to an individual e-mail account;
4. properly configured web browser in the latest official version with the option to handle "cookies" files enabled (e.g., Mozilla Firefox, Google Chrome, Safari, Opera)
Unless otherwise stipulated in the Regulations, the Online Store is available to the Customer during the period of their use of the Online Store, 24 hours a day, 7 days a week.
The Seller reserves the possibility of online unavailability of the Online Store for the Customer to ensure the security and stability of the Online Store for repairs, maintenance, removal of failures, introduction of necessary adaptations, changes, and other similar activities.
The Seller reserves the right to change the functionality of the Online Store, both by expanding it with new functions and changing the existing functionality.

§4 CUSTOMER ACCOUNT

The condition for the Customer to use the full range of functionalities of the Online Store is acceptance of the Regulations' provisions, free registration of the Customer Account in the Online Store, and confirmation of this registration by the Seller.
Creating a Customer Account is not necessary to place an Order in the Online Store.
By registering the Customer Account and accepting the Regulations' provisions, the Customer makes a declaration of will expressing consent to the provision of electronic services for maintaining the Customer Account in accordance with the Regulations' provisions.
During registration of the Customer Account, the Customer enters a login and password set by themselves and known only to themselves. The Customer is obliged to ensure that their login and password remain confidential, and in particular, they must not disclose them to unauthorized persons.
The Customer should, in order to register the Customer Account:
1. fill in the registration form located in the Online Store;
2. fill in all fields of the form marked with an asterisk as mandatory;
3. accept the Regulations.
The data entered into the registration form during the Customer Account registration should concern the Customer and should be true.
During the Customer Account registration, confirmation of the Customer Account registration in the Online Store will be sent to the Electronic Address indicated in the registration application, with a request to verify the data and complete the Customer Account registration. From that moment, the agreement for the provision of electronic services for maintaining the Customer Account is concluded, and the Customer gains access to the Customer Account and the ability to make changes to the data provided during registration.
The Seller may refuse to accept the Customer Account registration and conclude the agreement for the provision of electronic services for valid reasons.

§5 ORDERS AND THEIR FULFILLMENT

Orders can be placed via the electronic Order form available in the Online Store, 24 hours a day, 7 days a week.
The Customer can place an Order after logging into the Customer Account or without an Account by providing the data indicated in the electronic Order form necessary for Order fulfillment.
To place an Order via the Online Store, the Customer adds selected Goods to the basket by selecting the type and number of Goods and pressing the "ADD TO BASKET" button and takes other technical actions based on the messages displayed to the Customer, including indicating the method of delivery and form of payment. Then, the Customer places the Order by sending the electronic Order form to the Seller, selecting on the Online Store's website the button "Order with obligation to pay" (or equivalent). To place an Order, prior acceptance of the Regulations' provisions by the Customer is necessary. In the Order summary, before sending it to the Seller, the Customer receives information about the main features of the ordered Goods, the total cost of the Order, i.e., the Price for the selected Goods, delivery cost, as well as about all additional costs that burden them in connection with the Order.
Sending the Order by the Customer constitutes submitting to the Seller an offer to conclude the Sales Agreement for the Goods being the subject of the Order.
After placing the Order, the Seller sends to the Electronic Address provided by the Customer information about accepting the Order for fulfillment. This information constitutes the Seller's declaration of accepting the offer, which is equivalent to concluding the Sales Agreement by the Parties.
The binding and final Price is the one given in the basket at the time of placing the Order by the Customer.
For the Order placed in the Online Store, the Customer can pay:
1. in cash upon receipt - in the case of delivery of Goods by courier or personal collection of Goods by the Customer, or
2. in advance – by traditional transfer to the Seller's payment account number: 56 1090 2590 0000 0001 5707 1186 or via electronic payments and credit card payments through electronic payment operators.
When making payment, the Customer will be informed about its amount directly before making it, as well as about available payment methods and the data of the operator carrying out payments. The detailed regulations for making payments via electronic payment operators are available on the website of the given operator.
To make payment via an electronic payment operator, the Customer should follow the instructions provided by the electronic payment operator to which they will be redirected from the Online Store, and immediately make payment for the placed Order.
The Customer declares that they consent to the use and transmission by the Service Provider of electronic invoices not requiring the parties' signatures in pdf format by sending them to the Electronic Address indicated by the Customer. The Seller provides the Customer with an invoice electronically immediately after receiving payment for the Order.
The Seller fulfills deliveries of Goods exclusively within the territory of the Republic of Poland, unless otherwise stipulated in the description of a given Goods.
When placing an Order, the Customer makes a choice regarding the method of delivery of the Goods. The Goods may be delivered to the Customer:
1. by courier company,
2. via parcel locker,
3. by personal collection of the Goods by the Customer at the Seller's facility.
The Seller posts in the Online Store information about the number of working days needed for delivery of Goods using a specific delivery method.
When receiving the shipment with the Goods, the Customer should check its condition, and in the case of detecting damage or violation of the packaging, it is recommended that in the presence of the person issuing the Goods, the Customer prepares a damage report. The Customer should immediately send the damage report to the Seller along with any complaint.
The Seller reserves the maximum Order fulfillment time of 30 days. After the ineffective expiry of this period, the Customer may cancel the Order by sending the Seller a statement of Order cancellation. In such a case, the Seller immediately returns to the Customer being a Consumer all payments made by them, including possible costs of delivering the Goods.
The Seller attaches to each delivered Order a sales confirmation in the form of a VAT invoice or fiscal receipt. In the case where the Ordering Party is a VAT payer and wants to receive an invoice, they should send the Seller appropriate information about this, e.g., via electronic mail immediately after the purchase, providing the necessary data.

§6 TERMINATION AND EXPIRY OF THE SERVICE PROVISION AGREEMENT

This chapter does not apply to Sales Agreements, but applies exclusively to agreements for the provision of electronic services for maintaining the Customer Account.
The agreement for the provision of electronic services may be terminated by the Customer at any time via the Online Store. The Seller will confirm the termination of the agreement by sending the Customer a message to the Electronic Address indicated by the Customer in the Customer Account.
The Seller has the right to terminate the agreement for the provision of electronic services at any time for valid reasons with a 14-day notice period. The Seller terminates the agreement for the provision of electronic services by sending the Customer an appropriate declaration of will to the Electronic Address indicated by the Customer in the Customer Account.
The agreement for the provision of electronic services expires in the event of:
1. Death or liquidation of the Customer;
2. Liquidation of the Seller or cessation of business activity by the Seller.

§7 PROTECTION OF PERSONAL DATA

The Seller, as the Personal Data Administrator, makes every effort to ensure all possible physical, technical, and organizational protection measures for Personal Data against their accidental or intentional destruction, accidental loss, alteration, unauthorized disclosure, use, or access, in accordance with all applicable legal regulations, including GDPR.
The Seller uses cookies and other similar technologies within the Online Store to improve efficiency and offer the Customer increasingly perfect functionalities of the Online Store and more tailored advertisements. If the Customer does not agree to saving and receiving information in cookies, they can change the rules regarding cookies using their web browser settings or apply the so-called opt-out on the website of the provider of a given technological solution. Detailed information regarding the technologies used by the Seller is available in the Cookie Policy available at stabitech.pl
More information about the processing of Personal Data by the Seller is available in the Privacy Policy available at stabitech.pl

§8 LIABILITY

The Customer is obliged to use the Online Store in accordance with its purpose and refrain from any activity that could disrupt its proper functioning.
The Customer is prohibited from introducing unlawful content into the Online Store area. The Customer bears full responsibility for the correctness, scope, completeness, content, and compliance with legal regulations of the data entered and stored in the Customer Account.
To the extent permitted by legal regulations, the Seller is not liable for:
1. blocking by server administrators handling the Customer's e-mail messages sent by the Seller to the Customer's Electronic Address, and for deleting and blocking e-mail messages sent by the Seller by software installed on the computer equipment used by the Customer;
2. improper functioning of the Online Store resulting from the fact that the Customer's computer equipment, software, or Internet access do not meet the technical requirements indicated in the Regulations;
3. consequences of the Customer providing incorrect or untrue Customer data during Customer Account registration or placing an Order.
The Online Store may contain links to other websites. The Seller is not responsible for the content, form, and correctness of information contained in these links. Browsing the content of links is at the Customer's own risk.
The Seller reserves the right to place advertising content in any part of the Online Store in forms used on the Internet. The Seller is not liable for the advertising content placed in the Online Store and for claims arising from this by third parties.
Subject to absolutely binding legal regulations, to the maximum extent permitted by law, the Seller's liability for damages caused to Customers who are not Consumers is limited to the amount that such Customer paid to the Seller for the purchase of a given Goods, regardless of the source and legal basis of the claim of the Customer who is not a Consumer, and liability for lost profits is also excluded.

§9 WITHDRAWAL FROM THE SALES AGREEMENT

The Consumer is entitled to withdraw from the concluded Sales Agreement, without giving reasons, within 14 days counting from the day of receiving the Order. This period starts:
1. from taking possession of the Goods by the Consumer or a third party indicated by them other than the carrier,
2. in the case where the Sales Agreement covers multiple Goods that are delivered separately, in batches, or in parts – from taking possession of the last Goods, batch, or part
3. in the case where the Sales Agreement consists of regular delivery of things for a specified period - from taking possession of the first of the things;
4. for other cases - from the day of concluding the Sales Agreement.
To keep the deadline for withdrawal from the Sales Agreement, it is sufficient for the Consumer to send information about exercising their right to withdraw from the agreement before the expiry of the withdrawal period.
To exercise the right to withdraw from the Sales Agreement, the Consumer is obliged to deliver to the Seller a statement of withdrawal, preferably to the Electronic Address info@stabitech.pl If the Consumer uses this possibility, the Seller will send the Consumer confirmation of receipt of the information about withdrawal from the agreement immediately on a durable medium (for example, by electronic mail).
The Consumer's statement of withdrawal from the Sales Agreement may be formulated as follows (however, maintaining the below formula is not mandatory):

Statement of Withdrawal from the Sales Agreement

Seller's Name: AWD Wojciech Dudek

Seller's Address: ul. Tęczowa 84, 53-603 Wrocław

Seller's e-mail: info@stabitech.pl

I/We (*) hereby withdraw from the agreement concluded by me/us (*) for the purchase of the following Goods: ____________________________________________________

Ordered on (*)/received on (*) ____________________________________

Consumer's Name/Surname: ____________________________________________

Consumer's Address: ____________________________________________________

Consumer's Signature/S (only in the case of statements in paper form):_______________________

Date: ___________________________________________________________________

(*) delete as appropriate

In the case of withdrawal from the Sales Agreement, the agreement is considered not concluded.
The Seller will return to the Consumer all payments received related to the Sales Agreement from which the Consumer withdraws, in particular the Price of the Goods and the delivery cost, however, regarding the return of delivery costs, the Seller is obliged to return only the cost of the ordinary, cheapest method of delivering the Order offered by the Seller. The direct costs related to the return of the Goods, being a consequence of the Consumer's withdrawal from the Sales Agreement, are borne by the Consumer.
The Seller will make the return of payments received from the Consumer, including the Price of the Goods and the delivery cost, immediately, but no later than within 14 days from the day of receiving the statement sent by the Consumer about withdrawal from the Sales Agreement, subject to paragraph 8 below. The return of payment will take place through the same payment channel that the Consumer used to pay for the Goods, unless the Seller and the Consumer agree otherwise.
The Consumer who has withdrawn from the Sales Agreement is obliged to return the Goods to the Seller immediately, but no later than 14 days from the day of withdrawal from the agreement. To meet the deadline, it is sufficient to send the Goods before its expiry. The returned Goods should maintain a condition not exceeding what is necessary to ascertain the nature of the Goods, their features, and functioning. The Seller may withhold the return of payment for the Goods until receipt of the item or delivery to the Seller of proof of its sending, depending on which event occurs first.
The right to withdraw from the Sales Agreement does not apply to the Consumer in relation to Sales Agreements:
1. in which the subject of the service is a non-prefabricated item, produced according to the Consumer's specification or serving to satisfy their individualized needs;
2. in which the subject of the service is an item subject to rapid deterioration or having a short shelf life;
3. in which the subject of the service is an item delivered in sealed packaging, which after opening the packaging cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery;
4. in which the subject of the service are items that after delivery, due to their nature, become inseparably connected with other items;
5. in which the subject of the service are sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery;
6. for the delivery of newspapers, periodicals, or magazines, except for subscription agreements;
7. for the delivery of digital content not recorded on a tangible medium, if the performance of the service began with the Consumer's express consent before the expiry of the withdrawal period and after informing them by the entrepreneur about the loss of the right to withdraw from the agreement.
The Consumer's rights mentioned in this § 9 also apply to the Customer being a natural person concluding an agreement directly related to their business activity, when from the content of this agreement it results that it does not have a professional character for this person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.

§10 DEFECTS OF THE GOODS. COMPLAINTS.

The Seller is obliged to deliver to the Customer Goods free from defects.
The Seller is liable to the Customer, under warranty, for physical or legal defects of the Goods purchased by this Customer. In the case of sales not constituting consumer sales, the provisions contained in articles 556-576 of the Civil Code are excluded, taking into account art. 5564 and 5565 of the Civil Code.
The Consumer has the right to demand price reduction, defect removal, exchange of the defective product for a new one, or withdrawal from the Sales Agreement. This right also applies to the Customer being a natural person concluding an agreement directly related to their business activity, when from the content of this agreement it results that it does not have a professional character for this person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
The Customer can submit complaints and information related to non-performance or improper performance by the Seller of the Sales Agreement, including defects of the Goods, or provision of electronic services specified in the Regulations in any form, including in particular electronically to the Seller's Electronic Address info@stabitech.pl or by mail to the Seller's address, ul. Tęczowa 84, 53-603 Wrocław.
To ensure efficient consideration of the complaint, it should contain:
1. Data of the complainant (name and surname/name and address of the Customer, Electronic Address);
2. Description of the event being the basis of the complaint;
3. Customer's expectations regarding the way of satisfying the complaint request;
4. Proof of purchase, if the complaint concerns ordered Goods.
In the case of complaints regarding defects of Goods, the Customer is obliged to deliver the defective Goods to the Seller's address. In the case of a Consumer, the delivery cost is covered by the Seller.
The Seller, within 14 (fourteen) calendar days from receiving the complete complaint, will respond to the Customer's complaint and inform them of further actions related to the complaint under consideration.
In the case of considering the complaint in favor of the Customer, the costs of exchange or repair of the Goods are borne by the Seller.
The Customer will receive information about the way the complaint was handled via electronic correspondence, to the Electronic Address provided in the complaint.

§11 FINAL PROVISIONS

These Regulations enter into force on January 29, 2026
The Seller reserves the right to unilaterally change the provisions of the Regulations, without the need to justify the reasons for such change, and at the same time undertakes to inform the Customer about each change in the Regulations by placing the uniform text of the Regulations on the page https://stabitech.pl/regulamin-sklepu. Changes to the Regulations do not affect orders placed by the Customer before the changes to the Regulations enter into force – such orders are fulfilled according to the provisions of the Regulations in force on the date of placing the order.
Changes made in the Regulations enter into force after the expiry of 7 days from the moment their content is made available on the page https://stabitech.pl/regulamin-sklepu. In the event that the Customer does not accept the new content of the Regulations, they are obliged to notify the Seller of this fact, which results in the termination of the agreement for the provision of the Customer Account service in accordance with the provisions of §6 of the Regulations.
In matters not regulated by these Regulations, the relevant provisions of Polish law shall apply, in particular the provisions of the Act of April 23, 1964, Civil Code (consolidated text: Journal of Laws of 2020, item 1740 as amended) and the provisions of the Act of May 30, 2014 on consumer rights (Journal of Laws of 2020, item 287 as amended).
All disputes arising from the performance of the Sales Agreement, the Parties will strive to resolve amicably. In the case of lack of agreement between the Parties being entrepreneurs regarding the amicable resolution of the dispute within 60 days from the date of filing the claim, the court competent for the final resolution of the dispute will be the court competent locally for the Seller's registered office.
The Seller informs the Customer being a Consumer about the possibility of using out-of-court methods of considering complaints and pursuing claims. These include in particular:
1. permanent consumer arbitration court operating at the Trade Inspection
2. mediation proceedings for the amicable settlement of disputes between the Customer and the Seller, conducted before the voivodeship inspector of the Trade Inspection;
3. assistance in resolving disputes between the Customer and the Seller provided by the appropriate county (city) consumer ombudsman or social organization whose statutory tasks include consumer protection.
4. online dispute resolution platform between consumers and entrepreneurs at the EU level (ODR platform) available at http://ec.europa.eu/consumers/odr/

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